Return Policy

Return policy for wholesale customers:

Return Policy: The Worthy Dog will pre-authorize any return due to product defect or shipping errors. All returns must be accompanied by a return authorization number. Return requests must be made within 2 weeks of shipment. Unauthorized returns will not be accepted. Please email your return request to [email protected] and we will email a return confirmation with instructions.


Return policy for general customers:

Return Policy: The Worthy Dog will accept returns within 7 days of the date of delivery. Merchandise must be unused and in resalable condition with the product tag attached. We fully guarantee our products against defects in material and workmanship. Shipping costs are non- refundable. Please email your return request to [email protected], we will email a return confirmation with instructions