We accept returns on unused items in their original condition. You will receive a full refund for the item(s), minus return shipping costs.

Pre-Authorization Required: Before shipping anything back, please email us at cs@theworthydog.com with your name, order number, and a brief description of the return/exchange.

Damaged Items: If your order arrives damaged, email cs@theworthydog.com with your name, order number, and a photo of the item. We handle these case-by-case to find a solution.

Please allow 1 to 2 business days for a response to all email inquiries.